Mediation is the best method to solve a conflict from within.
A conflict is not necessarily solved from the outside by a judgement through a court or arbitration. This is a temporary enforced solution. And can be source of further conflict.
Mediation is a facilitated negotiation.
Mediation is a voluntary process through which the parties come to a solution assisted by the mediator.
This solution can only be reached by a truly neutral, independent and impartial mediator with the qualities required.
The Mediation Master 